Prime Collision Center
155 Rivermoor Street
West Roxbury, MA 02132
Contact Us:
(617) 469-3000

Every vehicle is completely sanitized after your repairs are completed.

Welcome to the Boston Prime Collision Center!

From small dents to bigger repairs from an accident, the collision center team at Audi Westwood is here to assist you. We proudly offer quality repairs that will protect your investment and keeping your Audi running in excellent condition.

Our services include body and paint repair, paintless dent removal, auto-refreshing, bumper refinishing, full detail reconditioning, insurance claims, and more. If you live or work near Westwood, Boston, Dedham, Norwood, or Braintree, MA, reach out to our collision center today.

Learn More About What to Do After a Collision

We know a collision can be a stressful time. The team at Audi Westwood will make the process as easy as possible. If you happen to be in a car accident, it's important first to contact 911 to establish a documented report.

You will then want to gather the other driver's information, contact your insurance company, schedule your collision repair, and analyze your estimate prior to signing.

Describing Damage Severity

You will want to describe damage severity levels accurately. These can be broken down into three categories. Minor damage includes scratches, scrapes, and small dents. Moderate damage includes large dents and damage to several body panels on the vehicle. Major damage includes frame damage as well as deployed airbags. If you are not sure which category your vehicle falls under, please reach out to our team for further assistance.

Your Collision Repair Questions Answered

Which Repairs are Covered By Insurance?

Depending on your insurance policy, there are several repairs that are typically covered by insurance. Some of these include single or multi-vehicle accidents, vandalism, weather damage, and animal strike (glass claims only). You can always contact the team at Audi Westwood with additional questions.

How Long Does Collision Repair Take?

The amount of damage, availability of replacement parts, and the insurance provider all play a role when it comes to the repair job. How long the job can take will vary. We recommend working closely with your collision repair specialist to acquire the most accurate details. We can provide estimates on time and answer your questions about the process.

Do You Provide Towing Services?

Yes, Audi Westwood offers 24/7 towing.

Do You Offer Assistance with Alternate Transportation?

At Audi Westwood, we provide a range of alternative transportation options. These options include shuttle service, on-site or off-site access to a rental vehicle, and other options depending on your needs. In some cases, we offer vehicle pick-up and delivery services. Please speak to our team to learn about all the options we have available.

How Will I Know When My Vehicle is Ready?

As you know, our team strives to make the repair process quick and painless. One key thing is to keep our clients informed along the way, from beginning to end.

Is There a Warranty for Repairs?

Yes! We stand behind our work quality and are proud to provide a Lifetime Repair Guarantee for as long as you own your car.

Do I Need to Physically Bring My Vehicle In to Get an Estimate?

Depending on the type of repair, there are times when an estimate can be provided electronically remotely. When you contact our collision center, we can assess your needs and determine if the most accurate estimate can be done with or without seeing your car. All estimates are free of charge.

Schedule an Appointment Now!

Contact Information

Service Information

Prime Collision Center
155 Rivermoor Street

West Roxbury, MA 02312
Contact Us: 617-469-3000

Collision Center Hours

Monday8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday Closed
Sunday Closed
  1. Prime Collision Center - Boston

    155 Rivermoor Street,
    West Roxbury, MA 02132

    • Sales: (617) 469-3000
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